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Personal information that you submit to Tomoegawa through the Site ("Personal Information") will be handled in compliance with this Privacy Policy and Private Information Protection Law in Japan. Tomoegawa will handle Personal Information properly to the extent necessary to maintain and operate the Site and its services, such as information service of product, technology or other topics, and/or to use and value any comments or feedbacks provided by the visitors of the Site.

Collection and Use of Personal Information

You may be offered the opportunity to contact Tomoegawa via specific inquiry form to provide comments, suggestions, to ask questions, or to request information. In these cases, Tomoegawa gathers Personal Information such as your name, phone number and email address for the purpose to identify specific individuals. Tomoegawa will use your Personal Information to help us satisfy our purpose to contact you personally in order to meet your requirement or provide our additional information.

Sharing of Personal Information

Tomoegawa will not share your Personal Information without obtaining your prior consent except the following cases:

  1. Cases in which the handling of Personal Information is based on laws and regulations
  2. Cases in which the handling of Personal Information is necessary for the protection of life, body, or property of individual and in which it is difficult to obtain your consent
  3. Cases in which the handling of Personal Information is specially necessary for improving public health or promoting the sound growth of children and in which it is difficult to obtain your consent
  4. Cases in which the handling of Personal Information is necessary for cooperating with a Japanese state organ, a local government in Japan, or an individual or a business operator entrusted by either of the former two in executing the affairs prescribed by laws and regulations and in which obtaining your consent is likely to impede the execution of the affairs concerned
  5. Cases in which there have been illegal access to our Web server, defacing of any portion of the Site, or any other misconduct which damages or injures Tomoegawa


Tomoegawa has been carefully taken any available measures so as not to disclose, divulge, misuse, damage or destroy your Personal Information. However, Tomoegawa does not warrant or guarantee your security and privacy during the process of sending information or any access to the Site according to the nature of the Internet.

Access Log and Cookies

When you visit the Site, our Web server may automatically collect and store access log of your visit to help us improve the performance and usefulness of the Site. This access log contains information such as internet service provider you use or your IP address which does not identify you personally. The site does not use "cookies", which is a piece of information our Web server automatically sends to your browser and records on your computer.

Contact Information

If you have any request against Tomoegawa to disclose/collect/delete your Personal Information, please contact Tomoegawa at inquiry form on the Site. If you have any other comments or questions regarding your Personal Information or Privacy Policy, please contact Tomoegawa in the same way.

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